Alla Volodina York University - Leading for the First Time
This workshop is ideal for first-time managers who have been recently promoted to leadership positions. While new leaders are highly skilled in their respective fields, upon their promotion they are often faced with the difficult task of having to rapidly learn the art of leadership. We cover the key attributes required by any new leader to ensure an excellent start in his or her new role! From inspiring employees to providing feedback, from effective communication to stress management, this workshop covers it all.
FIRST DAYS
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Taking Stock: The Clifton Strengths
assessment: participants will complete this proven assessment to more clearly determine
their personal strengths, allowing them to increase their self-awareness and
build confidence
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Participants will explore opportunities for how to work with
staff to better understand their team and the optimum approach to allocating responsibilities,
especially important in the early days of a leadership tenure
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Adjusting to a new role: Meeting your team and setting the
tone
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Use power wisely and positively to ensure team members’ experience
a mutual respect and commitment
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Build trust to lay the path to mutual success
Focusing
on a new team dynamic
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Becoming an active listener and establishing open lines of
communication
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Gaining credibility as a manager and a colleague
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Achieving the perfect combination: setting clear
responsibilities andempowering independence while maintaining accountability to
the team and its priorities
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Generation gap (or not) – key aspects of inter and intra-generational
management
Feedback
and Coaching
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Showing appreciation and acknowledging others
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Completing performance appraisals and having tough
performance conversations
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Practicing timely active feedback to maximize opportunities
for improvement
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Taking the engaging approach to providing feedback
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Taking pulse – the advantages of 360 formal and informal
feedback
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Scenario in Action: Participants will examine a
case that involves providing both negative and positive feedback, which
participants will find is sometimes easier said than done despite contrary
belief
Self-management
in the new role
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Managing stress effectively
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The art of time management
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Developing leadership presence
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Taking Stock: Participants will work
through several exercises requiring them to develop both short and long-term
action plans
Delegation
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Why delegating is difficult and how to improve it
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Understanding and embracing the benefits of delegation when building
your team
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Maintaining accountability and responsibility
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Monitoring progress along the way and supporting staff
through continuous feedback
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Overcoming the common pitfalls of delegation