Managing Product Quality (Established Organizations)

If quality management has not been formalized in your organization, the following training session would be an appropriate starting point for this undertaking. Whether your company offers efficiency of delivery, best possible design or after-sales service, it would be important to manage the quality of product or service you provide. Quality Management Tools - Overview of models that could be used in quality management - How to identify which model is appropriate for your organization Major steps in quality improvement: - Identify customer requirements and conduct capability check - Analyze current situation and identify cost factors - Select product or service for quality improvement ...